1. Refund terms and conditions
- Only tickets purchased from the official Mticket.md website are accepted for return.
- The refund of the payments made online can be done only on the card which was used to purchase the ticket.
- The refund of the payments made in cash can be done at the BISCONCERT ticket office.
- The refund request must be sent to [email protected] with purchased ticketsattached and receipt. The refund process starts from the moment of request receipt and the documents mentioned above and lasts 14 banking days.
- ATTENTION !!! 5 calendar days or less before the start of the event, Tickets and E-tickets cannot be returned either physically or in your Mticket account.
- 100% refund is possible in case of cancellation, modification or change of the date of the event due to various circumstances that directly affect it , including those of justified impediments (force majeure), strikes, acts of protest, decisions of public authorities, disruptions of energy networks and telecommunications, etc. if the customer does not consent to ticket replacement.
The cost of service fees cannot be refunded
